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Every Managed Service Provider (MSP) must offer following

Every Managed Service Provider (MSP) must offer following:

Your MSP must provide Security Offering that includes:

  • Advanced Endpoint Detection and Response (EDR): Actively block threats, enable machine-learning algorithms to detect threats and malicious activity, monitor privileged accounts for suspect behavior and much more.
  • Antivirus Endpoint Security and Malware Protection: Endpoint detection based on signatures
  • Application Control: Prevent unauthorized access to applications where not needed
  • Backup Disaster Recovery (BDR) Device Management: Not just backup but recovery from disaster
  • DNS Web Filtering: Keep malicious sites at bay
  • Email Archiving: Archive emails for historic or legal purposes
  • Email Encryption: One of the key requirements for HIPAA compliance
  • Email Security: Block suspicious emails from ever reaching your inbox
  • Enforced Security Policies: Enforce security policies to prevent access as per need
  • Intrusion Detection & Prevention System (IDS & IPS; Network Based Threat Detection): Monitors network traffic for signs of a possible attack
  • Patch Management: Make sure your devices are up to date with updates to ensure security loopholes are sealed
  • Remote Monitoring and Management (RMM): Monitor the system 24/7
  • Secured Wireless Access Points (WAPs): Ensure wireless connection is consistent and securely available throughout the premises
  • Traffic Shaping: Have VOIP phones? Need to ensure your internet bandwidth is appropriately allocated?
  • Two-Factor Authentication: Good passwords are key but 2FA provides an additional layer of security.
  • UTM Device Management: Manage your primary security device to ensure appropriate updates and policies are in place
  • Unified Threat Management (UTM) Network Based Antivirus: What if your UTM can isolate a device when it detects it has been compromised?
  • Virtual Private Network (VPN): Remotely access your office resources securely
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